Innovation at Intersections - 2
Innovation at Intersections - 2
We are bringing two great speakers with their take on our theme of INTERSECTIONS:
Megs Armour & Karin Aue
Megs is the Founder, Armour Advisory & Strata, ex-Lloyds Bank, EY, and Karin is Senior Lecturer at NUS-DID, and Design Director at Chemistry.
Megs Armour Talk
The Design Generalist Moment Has Arrived - A career at intersections
A decade in design and CX consulting taught Megs one thing: experience breaks down at the seams - between teams, channels, technology and intent. Delivering consistently great CX in complex organisations means owning those intersections. In this talk she shares the hard-won lessons of enterprise journey management, and looks ahead to the rise of the O-shaped designer. She shares her POV on the 2026 AI workflows and skills that finally give designers the range to operate across the full product lifecycle.
Karin Aue's Talk
Navigating the Messy Middle - Design's Role in Sustainable Transitions
Sustainability can feel abstract, focused on sacrifices or just about recycling. What if we changed this narrative to innovation and resilience? What if less = more, and local wisdom can guide exciting futures? Designers work best at intersections: between stakeholder needs, business goals, behaviour, policy, technology. Design's real power isn't just beautiful products, but navigating messy spaces in between what's possible. Karin explores design's role in sustainability transitions, why design alone can't solve this, and how design education might become a space for collective experimentation.