

Product Leaders Roundtable: Building trusted customer experiences with AI, identity & communication
🚀 ABOUT THE EVENT
Join Tech in Asia and 8x8 for an exclusive lunch session where we dive into how AI and identity solutions are transforming customer experience (CX) from frictionless logins to rich, personalized interactions across voice, video, and messaging.
Connect with fellow digital leaders to tackle real-world challenges, including:
Integrating complex tech stacks
Scaling personalisation beyond email
Balancing UX simplicity with security
Staying ahead in a competitive digital landscape
✨ AGENDA
11:30 a.m. - Registration
12:00 p.m. - Welcome by Tech in Asia & 8x8
12:05 p.m. - Keynote by Igor Mostovoy, VP of Products, 8x8
12:15 p.m. - Roundtable & Lunch
Tech stack & vendor integration
CX strategy & measurement
Role of AI in customer engagement
Channel strategy & personalization
Identity & frictionless UX
Growth focus & future priorities
🧑🏻💻 WHO SHOULD ATTEND
This event is designed for digital and technology leaders from B2C unicorns, digital-first businesses, and mobile app-driven companies in sectors like BFSI, e-commerce, fintech, insurance tech, and retail, including:
Chief Technology Officers
Heads of Product
Heads of Digital Channels
Chief Digital Transformation Officers
Innovation and Customer Experience Leaders
💼 WHY YOU SHOULD ATTEND
Gain strategic insights on frictionless CX and the future of trusted engagement
Share challenges and solutions with your industry peers
Leave with practical ideas to boost ROI and elevate customer experience
Enjoy good food and great conversations during a relaxed networking lunch
This is a closed door event, and registration is subject to approval. Register your interest and we’ll notify you of your registration status within 3 working days.
📝 HOW TO RSVP
Only approved registrants will be granted access to the event
Non-approved registrants will be turned away at the door
Please register using your company email address for faster processing