UXCrunch: Design @ Monzo
Please note: Due to the high demand for this event, we are making tickets via application so we can ensure a balanced mix in the room
So, how does design actually work inside a business like Monzo?
Few companies have challenged an industry quite like Monzo.
From its instantly recognisable hot coral cards to reimagining how millions of people manage their money, Monzo hasn't just disrupted traditional banking. It's helped redefine what customers expect from digital products.
By putting technology, design and customer experience at the heart of its business model, Monzo has demonstrated what happens when a company challenges not just how an industry looks, but how it operates.
For our November event, UXCrunch is heading to Monzo's London offices for an exclusive takeover, bringing together the design community for an evening of honest conversations, behind-the-scenes insights and a closer look at the people and practices shaping one of the UK's most recognisable fintech brands.
We'll be digging into how Monzo approaches product design and research, how teams collaborate and make decisions, and what it takes to maintain a culture of innovation as a business grows and matures.
Expect practical insights, candid perspectives and plenty of opportunities to ask questions. Whether you're leading a design team, shaping product strategy or thinking about the next stage of your career, this is a chance to learn from the people doing the work.
Agenda
6:00pm — Doors open
6:30pm — Welcome & intro
6:45pm — First talk
7:15pm — Pizza
7:45pm — Second talk
8:15pm — Third talk
9:00pm — Finished
📍 Location: Monzo Offices
Our Partners
A huge thank you to the partners helping make UXCrunch a reality.
Owned & Presented by
Format-3.co
Supported by
Gale & Co
Meet the speakers
Clara Clements
Lead Product Designer, Monzo
From a big idea to a card in customers’ hands
How do you turn an ambitious product vision into something real? Using Aura Credit Card as a case study, Clara, Product Designer, will share how the team brought together borrowing, investing, benefits and brand into one experience. From aligning teams around an early vision to making trade-offs and keeping the experience coherent as the product came to life.
Sam Howard
Lead User Researcher, Monzo
Stay Curious: A Researcher's Guide to the Agentic Age
How staying curious, trying things and keeping your verdicts loose can help researchers (and people who do research) feel confident in the age of agentic AI, with honest lessons from Monzo on where AI augments research, and where the human craft still matters most.
Uchechukwu Onyeka
Senior Product Designer, Monzo
From idea to impact: designing with AI at Monzo
What happens when designers can turn ideas into something tangible earlier? Uche shares how he uses AI in his day-to-day work at Monzo, grounding ideas in business context and data, exploring possibilities, and bringing prototypes and interactions to life. He’ll share how he build tools to improve the design workflow, and how this helps his teams align, make decisions and move work forward with engineering, as well as where human judgement and craft still matter.
Pizza & drinks on Monzo!
That's right. Monzo is kindly hosting us at its London HQ and picking up the tab for pizza and drinks, which means this event is completely FREE to attend.
P.S. We also hear Monzo is hiring across a range of design roles. So if you've ever fancied being part of the team, this might be a particularly good evening to come along.
https://monzo.com/careers
See you there!
The UXCrunch Team