

CxXchange SuccessHour: How Any CS Pro Can Build an App With AI
AI skills are no longer optional in CS. Here's your next step.
Every CSM and CS leader working in tech needs to be thinking about how AI will transform their role. Not someday. Now. The professionals who learn to build with AI will move faster, scale smarter, and stand out. This session is one practical step in that direction.
Jan Young will walk you through how she took a static PDF assessment and turned it into an interactive app that personalizes results on screen and delivers them via email, all built using Lovable with zero coding. The PDF took 3 hours in Canva. The app took 4 hours in Lovable. Anyone can do this.
I’ll show a few slides for context, then we’ll go behind the scenes to see:
How Jan prototyped the app and developed the prompt that powers it
A live look inside Lovable and how it works step by step
How to apply this to CS use cases like onboarding tools, health score assessments, QBR prep, and client-facing deliverables
Why building small apps like this is a skill every CS professional should start developing now
Whether you're a CSM looking to level up or a CS leader exploring how AI fits into your team's workflow, this session will show you what's possible and how accessible it really is.
Host & Speaker:
Jan Young transforms CS leaders into business leaders in the age of AI. Founder of JanYoungCX and StepUpXchange, she also leads CxXchange, a global peer community. An award-winning leader and former VP for two exited startups, Jan has coached CS leaders and founders since 2016 to grow customer revenue and align go-to-market execution. With experience across Product, Marketing, Sales, and CS, her cross-disciplinary approach drives profitable, customer-led growth.
Social Media & Video Notice:
By registering for this event, you may be photographed or captured on video and this may be used by CxXchange for promotional or educational purposes on our website, social media posts, or YouTube channel.