Healthy Skepticism: On the hype, slop, work left for design

​AI changed the face of design. Whether it did a good job is a different question. Our work got faster, cheaper, and more synthetic, and somewhere along the way we stopped asking who it was for.

​To close out the year, 4 in-house designers in media, finance, tech, and insurance will speak on the healthy skepticism they have when it comes to AI. Be it:

• ​Design Quality: Is AI raising the floor or lowering the ceiling for designers?

• ​Design Research: Synthetic research vs. sound research, when do shortcuts cost us?

• ​Design Practice: What does a process engineer see in a service that a designer misses?
  Design Futures: Is now the moment speculative design finally leaves galleries for industry?

​Speakers include:
Yvonne Tran, Product @NYTimes
Mahima Jaju, Research @Mastercard
Jon Sweet, Service Design @Airbnb
Manako Tamura, CX @MetLife

​Moderator:
Grace Kwon, Service Design @Airbnb

​Come for the tea, stay for the takeaways you’ll want in your back pocket for 2027. There will be refreshments!

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