Revenue growth in the age of AI: What CROs are doing differently in 2026

​Growth isn’t about more headcount anymore.

​It’s About Smarter AI-Driven Plays.

​2026 will test SaaS companies like never before: smaller budgets, longer sales cycles, and higher pressure to retain and expand customers. The old “growth at all costs” playbook is dead. In this session, top revenue leaders will share how they’re rethinking growth and how Customer Success fits into the new reality.

​2026 is a turning point. AI is no longer a “nice-to-have experiment”; it’s reshaping how SaaS companies forecast revenue, prioritize accounts, and design customer journeys.

​The question isn’t if AI will change your revenue motion. It’s how fast you adapt.

​Why this matters right now:

• ​Boards are asking: “How are you using AI to grow faster with fewer resources?”

• ​CS is under pressure to show commercial impact, but execs want AI-powered metrics like churn prediction, expansion triggers, and revenue attribution.

• ​The winners in 2026 will be the leaders who blend AI insights + human judgment into every revenue decision.

​Where teams get it wrong:

• ​Treating AI as a side project instead of a core revenue engine.

• ​Using AI for dashboards, but not embedding it into strategy or daily workflows.

• ​Failing to align CS, Sales, and Marketing around shared AI-powered signals.

​Speakers
🎙 Amelia Scott
🎙 Abi Williams

​How this session helps:

• ​Hear directly from CROs and SaaS leaders on where AI is actually moving the needle for revenue.

• ​Learn how to make CS indispensable in AI-driven growth strategies.

• ​Walk away with the 2026 AI Revenue Playbook (bundle of case studies + templates + articles) to apply these insights in your team.

​You’ll walk away with:
✅ A clear picture of how leading SaaS companies are using AI to drive revenue growth.
✅ Practical ways to bring AI into CS without overwhelming your team.
✅ A ready-to-use AI Revenue Playbook you can adapt to your org.

​👉 If you’re a CS or revenue leader, clueless about how to use AI to scale your business, this conversation you can’t miss!