No More Boring Chatbots!

​Businesses are investing too much in general purpose chatbots that frustrate customers and deliver little measurable value. The next wave of AI offers something far more powerful: intelligent, domain-aligned agents designed to solve real problems and drive tangible results. In this session, we’ll explore practical blueprints for building AI agents that go beyond simple chatbot interactions to deliver measurable ROI. From architecture and design choices to governance and deployment strategies, you’ll learn how to transform underwhelming AI prototypes into AI initiatives that truly move the needle for your business.