Break Before You Build: How to Stress-Test AI Systems
Before you trust an AI system, you should know how to break it.
In this hands-on session, we’ll explore how AI systems fail—and how to systematically test them. Using conversational AI as an accessible example, we’ll experiment with ways to push AI outside its comfort zone to reveal weaknesses like hallucinations, emotional misfires, and logical breakdowns.
Participants will walk away with a simple framework for stress-testing AI tools and spotting failure modes early, whether they’re building systems or evaluating ones their company is adopting.
About Shruti
Shruti Murali is an AI product and conversation designer with over 8 years of experience building and evaluating AI systems at companies like Amazon, Apple, Yahoo!, JPMorgan Chase, and Instacart.
She has also co-founded two AI startups, where she focused on applying behavioral design and machine learning to sales and M&A.
Her current work sits at the intersection of conversational AI, ethics, and mental health, where she brings a practical, human-centered lens to how AI systems behave, influence users, and should be evaluated.
About AI Snack Club
AI Snack Club is a membership community for professional women learning practical AI skills. Through weekly workshops, resources, and a vibrant Slack community, members go from curious to confident — building real skills they can use today. Learn more at aisnackclub.com.