The 2025 CS Roundtable
AI Workflows, Team Structure, and What to Double-Down on Next Year
📅 December 11 at 12:00 PM ET
As we close out the year, it’s the perfect moment to pause, reassess, and level up our approach to Customer Success in 2026. Join us for a practical and forward-looking conversation on how AI is reshaping workflows, how CS teams can evolve their structure, and what leaders should double-down on going into the new year.
In this session, we’ll cover:
How AI is transforming day-to-day CS workflows
What an effective, future-ready CS team structure looks like
The key priorities CS leaders should invest in next year
Real examples and frameworks you can take back to your team
Whether you’re a CS leader, an operator, or someone curious about how to make your work more efficient and impactful, this session will give you clarity, inspiration, and practical next steps.
Everyone is welcome.
See you there!