Fin AI Agent for your Helpdesk: live in Manila

​AI is redefining customer support faster than ever—and 2026 is the year companies move from experimentation to real scale.

​Join Intercom’s APAC team and CX leaders from across the Philippines for an exclusive morning session focused on how to successfully deploy and scale AI Agents - especially if you're currently using or considering Freshdesk.

​We’ll explore how forward-thinking support teams are evolving beyond traditional ticketing systems and leveraging AI to deliver faster resolutions, better customer experiences, and meaningful cost efficiencies.

​What to Expect:

• ​How to Scale Your AI Agent with Confidence: Learn the practical steps to move from basic automation to a fully scaled AI support strategy using Fin. Discover how to avoid common pitfalls, drive adoption, and unlock continuous value.

• ​From Ticketing to AI-First Support: Understand how leading teams are transitioning from legacy support tools to AI-native platforms—and what that shift means for efficiency, CX, and team structure.

• ​Live Demo: Fin in Action: See how Intercom’s Fin AI Agent resolves real customer queries instantly, reduces ticket volume, and improves response times without sacrificing quality.

• ​Customer Stories & Use Cases: Explore real-world examples of how companies are using AI to transform support operations, increase CSAT, and reduce costs.

• ​Networking, Food & Live Q&A: Connect with fellow CX and support leaders, get your questions answered by experts, and enjoy a relaxed, interactive session over lunch.

​Speakers:
Charmaine Manalang
Head of APAC Partnerships, Intercom, building Fin

Leonard Lynch
Account Executive (APAC), Intercom, building Fin

Don’t miss this opportunity to learn how to future-proof your support strategy and lead the shift to AI-first customer service.

​Spots are limited - secure your place today.