

Nashville Customer Success Community: Increasing Post Sales Productivity Using AI
Join the Nashville Customer Success Community for an evening with the team from Glean. Johnston Harris, Luke Gruenwald, and Ward Kennedy will share how Glean's customers are using AI to boost efficiency and productivity at scale in post sales organizations. The session includes a presentation followed by live Q&A. Hosted at The Lighthouse on September 10 at 5:30 PM.
Ben George (Motive), Steve Mason (Signal Consulting), and Zap (Lighthouse) are bringing together Nashville's CS practitioners for the 2nd Nashville Customer Success Community Event.
Who this is for: Customer Success Managers, Account Managers, Technical Account Managers, CS Directors, VPs, and CCOs based in Nashville. You do not have to work for a local company to attend. If you are a CS practitioner living in Nashville, this event is for you.
What to expect: You'll hear directly from Glean's team about real examples of how their customers are putting AI to work across post sales teams, from surfacing knowledge faster to cutting down manual busywork so CS and support teams can focus on customers. After the presentation, there will be an open Q&A where you can ask about implementation, use cases, and lessons learned. As always, expect a room full of Nashville CS professionals, good conversation, and time to connect before and after the talk.