Panel Discussion - Thriving Alongside AI: Skills, Strategy, and Future Ready Careers

​Join us on 20th March for a practical panel on how AI is changing the day-to-day of project management, program delivery, and customer success. Panelists will translate industry experience into clear guidance on which technical and interpersonal skills will matter most, how to apply human judgment and ethics alongside AI, and how creativity and strategic thinking will keep your work relevant. You’ll leave with concrete ideas to build a personal action plan for career readiness in an AI-influenced workplace.

​Our panel features experienced practitioners across project, program, and customer-facing roles:

Happy Lee Reyno - Executive Director at BC Bereavement Helpline | Project Manager | Change Management Practitioner

​PMP and Prosci-certified leader specialising in project and change management, recognised for delivering global initiatives, improving operational efficiency, and enabling sustainable organisational transformation through people-centred leadership.


Meher Salma Salam - Manager Customer Success at Monark | Customer Success Leader | Business Consultant

​Customer success and process optimisation professional with ten years of experience driving retention, scalable operations, and client satisfaction, helping organisations unlock value through structured engagement and workflow excellence.

​Vinit Mody - Lead Technical Program Manager at Mastercard | Speaker | Mentor

​Technical Program Manager with sixteen years of global experience leading cross-functional programs, optimising delivery, managing dependencies, and driving measurable business outcomes through strategic planning and operational leadership.


Lakshmanan Ramakrishnan - Project Manager at Co-operative Housing Federation of BC | Consultant | Mentor | Speaker

​Project Management Professional with fourteen plus years of experience leading digital and technology initiatives, driving governance, stakeholder alignment, and delivery excellence across consulting, operations, and transformation environments.