AI agents in high stakes environments
When you're handling someone's money, medical questions, or insurance claims, you need to be clear, empathetic, and correct.
Join Rebecca Holdt (Chief Commercial Officer, Eucalyptus), Nick Rogers (CPTO, Stream), and Steve Hind (CEO, Lorikeet) for an honest conversation about deploying AI agents in healthtech and fintech.
Eucalyptus is probably the world's largest prescriber of GLP-1 medication whilst Stream (formerly WageStream) processes £2.5 billion in monthly payments for 3 million employees through flexible pay, workplace savings, and affordable loans.
We'll cover:
Choosing your lanes: How to deploy AI with confidence it will deliver for customers, meet regulatory requirements, and protect the people you serve
Shifting customer expectations: Where AI genuinely helps versus where it creates friction - and how that's changing
The commercial case: Where AI agents are creating measurable impact on revenue, costs, and the bottom line
This is for a select group of operational, technical, and product leaders who are working through the same questions: how to make AI deliver real business value and genuinely better customer experiences.
Drinks and food provided. Sponsored by Lorikeet and QED Investors.
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Helping customers quickly and clearly can be tough - especially for companies with tricky questions and high standards for service. Hiring more people doesn't fix the problem and basic chatbots that only repeat help articles do not help.
Lorikeet uses advanced AI and smart workflows to give fast, accurate support at a much lower cost than doing it all by hand. We can handle tasks like finding information, using your tools, and making thoughtful decisions. Customers wait seconds, instead of days. We work with fast-growing companies in areas like finance and healthcare that care deeply about their customers.
