

SC Ventures Lab Crawl Panel 1: The Future of Banking - Retail and Wealth
About Event
Digital infrastructure and agentic systems are moving from pilot to production across financial services, and retail and wealth customers are where the impact shows up first. What banks offer, how it’s priced and personalised, and how customers are served are all being redesigned. Some institutions are rebuilding around these capabilities while others are still running proofs of concept, and the gap is widening. This panel brings together builders across digital banking and blockchain infrastructure to unpack what’s working, what’s holding others back, and what customers can expect next.
On the agenda:
How banks and fintechs are deploying AI in retail and wealth, beyond the pilot stage
From product shelf to personalised portfolio: how agentic systems change what gets offered, and to whom
The adoption divide: why some institutions are moving faster, and what’s driving the gap
AI, blockchain and tokenisation: how they work together today, and where that’s heading
What it means to be a bank when more of the customer relationship is handled by intelligent systems
Speakers:
Dwaipayan Sadhu, CEO, TrustBank
Thomas Zhu, Founder & CEO, AlloyX
Adeline Kim, Group Country Manager, Regional SEA and SVP, Global Clients Asia Pacific, Visa
Nick Woodruff, Head of Venture Building, SC Ventures (Moderator)
This panel is one of several sessions at SC Ventures Lab Crawl, a full-day event. Subscribe to our calendar to see the full lineup and RSVP: https://luma.com/scventures