STCX & FIAP: Staying Human: Design, Leadership and CX in the Age of AI

​Clients now expect answers in two minutes because “AI can do it.” Teams span continents and time zones. Briefs arrive incomplete. So what does great design and customer experience leadership look like right now?

​Join StrategyCX leaders Parry and Todd, visiting from the US, and designers from our Porto Alegre team for an evening of honest conversation. You’ll hear how a global product and design consultancy works behind the scenes: leading remote teams across countries, designing fast under real-world constraints, and using AI to orchestrate the work instead of replacing the people doing it.

​The evening
18:00 · Welcome and coffee
18:15 · Opening from FIAP, Instituto Caldeira and StrategyCX
18:30 · Who we are and why we’re building in Brazil
19:00 · Panel: real challenges, backstage insights, no lecture
20:30 · Happy hour and networking

​The event is held entirely in English. Free admission, limited to 50 seats.