Cover Image for What Happens After You Actually Deploy AI Agents for CX?

Presented by

Regal.ai

Regal helps businesses build, improve, and manage Voice AI Agents that outperform human agents.

Hosted By

16 Going

AI

What Happens After You Actually Deploy AI Agents for CX?

Name: What Happens After You Actually Deploy AI Agents for CX?
Start: 2026-03-25T18:00:00.000-04:00
End: 2026-03-25T20:00:00.000-04:00
Location: New York, New York

Regal.ai

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New York, New York

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About Event

Join us for a fireside chat on how Kin Insurance is adopting and scaling AI agents across the customer journey, and the results they’re seeing.

Hear from Sahil Mehta, COO of Regal, and Richard Darby, Insurance Operations Manager at Kin, as they share how Kin identified AI opportunities and rolled out AI agents for claims, data collection, increased call volumes, and customer support.

Since launch, Kin has achieved 95% customer satisfaction, faster response times, shorter handle times, and reduced reliance on overflow BPOs.

We’ll cover lessons learned, implementation realities, and where AI agents are delivering the most value today for teams looking to scale.

Enjoy drinks and light bites, bring your questions, and stay for networking with peers who are exploring how AI is transforming customer engagement.

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Location

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New York, New York

Presented by

Regal.ai

Regal helps businesses build, improve, and manage Voice AI Agents that outperform human agents.

Hosted By

16 Going

AI