OOPS #15 - Humans in the Loop: The Future of Incident Response
A 'Humans in the Loop' community event with Uptime Labs & PagerDuty!
We’re taking over Belfast for an evening dedicated to the unsung heroes of the stack: The Humans in the Loop.
AI adoption is happening right now, offering a range of benefits. But while our systems get more complex, the role of the human in incident response becomes ever more critical.
Come trade your real-time operations stories, share your best 'oops' moments, and learn how to keep the 'human' in your high-availability architecture.
What to expect:
🎤 Keynotes - short, sharp and stimulating, local experts share their takes.
🍻 Sip & Savour: Delicious pizza and refreshing drinks to fuel the conversation.
🤝 The OOPs Group: Connect with the outage ops + incident response community, because misery loves company, but resilience loves a party.
RSVP now before we reach capacity! (We’d hate to have to rate-limit you)
Lightning Talks
'Incident Management in the Age of AI: How to augment your current workflows — without losing control' by Eámonn O'Leary, Senior SRE at Elastic.
About Your Hosts:
Uptime Labs is a UK-based company that provides a realistic incident response simulation platform designed to help engineering and SRE teams build resilience and confidence. Their platform allows organisations to rehearse high-stakes outage scenarios in a safe, risk-free environment, effectively helping teams develop the 'muscle memory' needed to handle real crises. By practising with lifelike drills that mirror production failures, Uptime Labs aims to reduce Time to Mitigation (TTM) and ensure that responders are better prepared, less stressed, and more consistent in their decision-making during actual incidents. Learn more at https://uptimelabs.io/
PagerDuty is an incident management and real-time operations platform powered by AI designed to help teams detect, respond to, and resolve critical issues faster. For developers, PagerDuty streamlines on-call management, automates alerting, and integrates seamlessly with popular tools like Slack, GitHub, and AWS. Whether you’re building, deploying, or maintaining services, PagerDuty empowers engineering teams to minimise downtime, collaborate efficiently, and deliver reliable digital experiences. Learn more at https://www.pagerduty.com/
Dawson Andrews specialises in product design, strategy, and software development. They create meaningful impact and move the needle for large organisations with complex digital problems. Learn more at https://www.dawsonandrews.com/