FuseLab Workshop #1
Welcome to FUSELAB, the dedicated hands-on foundation of the FUSECON ecosystem. This session focuses on the grounded craft of our industry—a space for structured learning, applied thinking, and real execution where frameworks are tested and skills are sharpened through practice.
Workshop 1: The Power of Listening: Building Trust, Safety & Stronger Teams
Time: 9am - 1pm (4-hours)
Trainer: Koh Su Yen, Founder of Emotion Pod Sdn Bhd
About the workshop: Listening is often assumed to be a soft skill, yet it plays a critical role in decision quality, trust, and team effectiveness. When people feel unheard or misunderstood, disengagement, defensiveness, and misalignment increase, placing additional strain on individuals and teams.
This workshop reframes listening as a core professional and leadership capability. Participants explore how listening behaviors are shaped by role, power, and self-concept, and how defensiveness can unintentionally block understanding. Through structured practice, participants develop intentional listening skills that support psychological safety, productive dialogue, and stronger working relationships.
The session emphasizes practical listening behaviors that can be applied in meetings, one-on-one conversations, and high-pressure situations, enabling teams to collaborate more effectively while reducing unnecessary tension and emotional exhaustion.
Workshop 2: Mini-MBA: From Craft to Impact – How to Move the Business Needle, Not Just Pixels, Features, or Tickets
Time: 2pm - 6pm (4-hours)
Trainer: Jan Takács, Head of Product Design and Research from AirAsia MOVE
About the workshop: Modern teams are under more pressure than ever. Budgets are tighter, expectations are higher, and designers, engineers, and product managers are increasingly judged not by craft, activity, or process, but by the real business impact they create.
This hands-on workshop explores how modern teams approach decision making, prioritization and stakeholder influence in complicated and noisy environments while keeping their sanity.
Drawing on real-world experience from consulting, global startups, and large-scale tech companies, the session demystifies how companies actually create value, how business priorities are set, and where designers, engineers and product owners can realistically move the needle and therefore personally and financially succeed.
Through practical frameworks, real examples, and collaborative exercises, participants will learn how to connect their work, whether in design, engineering, or product management, to measurable outcomes such as growth, efficiency, and customer value.
The workshop offers a pragmatic look at what separates high-impact individuals and teams from those who stay busy but struggle to create meaningful results and often get lost in complex organizational environments.
Curated by the team behind FUSECON
Meal provided
HRDF Claimable
[email protected] for enquiry
1. Register with your Name, E-mail and Number
2. We will contact you to proceed with HRDC registration or ticket purchase.
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