Less Noise, More Signal | Dinner Roundtable
Less Noise, More Signal: AI in Modern Customer Engagement
It’s 2026 and AI has become a permanent part of the customer engagement stack, but for many organizations, clarity is still elusive. With models embedded across analytics, decisioning, and activation, the real challenge has shifted from adoption to precision: identifying the signals that matter, acting on them in the moment, and doing so in ways that earn customer trust.
This dinner conversation takes a practical look at how leading teams are refining their AI strategies to deliver sharper insights, more adaptive engagement, and measurable business impact. We’ll focus on what’s working now, how AI-powered analytics and automation are helping organizations cut through data overload, coordinate decisions across channels, and move from experimentation to consistent, scalable results.
You’ll explore:
How organizations are prioritizing high-value customer signals as AI becomes embedded across the stack
Where AI-driven decisioning is reliably improving engagement outcomes today, and where human oversight remains critical
Practical ways to simplify AI automation while increasing speed, relevance, and consistency
How trust, governance, and regulatory expectations are shaping AI-powered engagement strategies in 2026
Which signals and performance measures best reflect AI’s real impact on experience, loyalty, and growth
Join us for a candid, peer-level discussion on how to reduce noise, amplify signal, and make AI a dependable driver of modern customer engagement, now and as expectations continue to rise.
WHO IS ATTENDING?
Confirmed attendees include CMOs, VPs, Directors of Marketing, and Heads of Marketing, as well as other senior decision-makers.
AGENDA
6:00 PM Arrival of guests
6:30 PM Welcome address by The Ortus Club
6:40 PM Short address by SAS
6:50 PM Discussion instigated by the moderator and continued by the group
7:50 PM Discussion brought to a close and guests encouraged to continue networking