​Event Overview

​From AI Pilots to Production

​Adopsi AI telah melampaui tahap eksperimen — namun banyak organisasi masih menghadapi tantangan dalam mengimplementasikannya secara nyata di level operasional.

​Meskipun use case seperti chatbot, automation, dan AI analytics sudah semakin umum, pertanyaan yang dihadapi saat ini menjadi lebih praktis:

• ​bagaimana beralih dari inisiatif pilot ke sistem produksi

• ​di mana AI benar-benar memberikan dampak operasional yang terukur

• ​bagaimana menyeimbangkan inovasi dengan regulasi dan governance

​Sesi privat ini mempertemukan sekelompok kecil pemimpin terkurasi dari financial services, enterprise, dan tim AI untuk bertukar perspektif dalam suasana yang lebih terbuka dan interaktif.

​~40 peserta senior. Berdasarkan undangan.

​Format

​Diskusi setara antar praktisi yang dirancang untuk mendorong pertukaran insight secara terbuka, dilanjutkan dengan makan malam dan networking santai.

​Agenda

​15:30 – 16:00: Registrasi & Kedatangan

​16:00 – 16:15: Pembukaan & Sambutan

​16:15 – 17:15: Perspektif & Diskusi Eksekutif

​17:15 – 20:00: Networking & Dinner

​Featured Perspectives

​FPT.AI

​Solusi AI enterprise untuk mendukung operasional perbankan, layanan pelanggan, dan proses onboarding digital.

• ​AI agents dan chatbot untuk customer service

• ​AI contact center dan speech analytics

• ​Digital eKYC dan remote onboarding

• ​Intelligent document processing

• ​AI assistants untuk tim internal

​Dipercaya oleh 40+ bank dan lembaga keuangan, FPT.ai menghadirkan solusi AI di lingkungan yang teregulasi.

​Agora

​Infrastruktur real-time untuk mendukung conversational AI dan interaksi pelanggan secara langsung.

• ​Voice AI ultra-low latency untuk percakapan yang natural

• ​Integrasi voice & video dalam aplikasi serta PSTN call center

• ​Workflow hybrid antara AI dan human agent

• ​Terjemahan real-time multi-bahasa

• ​Ringkasan percakapan AI untuk compliance dan follow-up

​Jaringan global Agora mencakup 200+ negara, memungkinkan interaksi AI real-time yang andal.

​OceanBase

​Database terdistribusi kelas enterprise untuk sistem transaksi skala besar.

• ​Mendukung core banking, pembayaran, dan platform digital berskala besar

• ​High availability dan disaster recovery lintas wilayah

• ​Skalabilitas tinggi untuk volume transaksi yang terus meningkat

• ​Fondasi data yang andal untuk AI dan analitik

​Dipercaya oleh institusi keuangan untuk menjalankan sistem transaksi dalam skala besar secara stabil.

​Who You’ll Meet

​Kelompok pemimpin terkurasi dari bank, financial services, dan enterprise, termasuk:

• ​C-level dan senior executives

• ​CIO, Head of IT, dan technology leaders

• ​Pemimpin digital transformation dan innovation

• ​Head of operations, collections, dan risk

• ​Lead di conversational AI dan automation

• ​Product leaders untuk platform customer

​_____________________English Version____________________

​Event Overview

​From AI Pilots to Production

​AI adoption has moved beyond experimentation — yet many organisations are still navigating how to make it work in production.

​While use cases such as chatbots, automation, and AI analytics are no longer new, the real questions today are more practical:

• ​how to move from pilot initiatives to production systems

• ​where AI is delivering measurable operational impact

• ​how to balance innovation with regulatory and governance requirements

​This private session brings together a small, curated group of leaders across financial services, enterprise, and AI teams to exchange perspectives in a more open and conversational setting.

​~40 senior participants. By invitation only.

​Format

​A peer-level discussion designed for open exchange among participants, followed by dinner and informal networking.

​Agenda

​15:30 – 16:00: Arrival & Registration

​16:00 – 16:15: Welcome & Opening Remarks

​16:15 – 17:15: Perspectives & Executive Discussion

​17:15 – 20:00: Networking & Dinner

​Featured Perspectives

​FPT.AI

​Enterprise AI solutions supporting banking operations, customer service, and digital onboarding.

​• AI agents and chatbots for customer service
• AI contact center and speech analytics
• Digital eKYC and remote onboarding
• Intelligent document processing
• AI assistants for internal teams

​Trusted by 40+ banks and financial institutions, FPT.ai delivers AI solutions in regulated environments.

​Agora

​Real-time infrastructure powering conversational AI and live customer interaction.

​• Ultra-low latency voice AI for natural conversations
• In-app voice & video and PSTN call center integration
• AI + human hybrid service workflows
• Real-time multilingual translation
• AI call summaries for compliance and follow-ups

​Agora’s global network spans 200+ countries, enabling reliable real-time AI interaction.

​OceanBase

​An enterprise-grade distributed database for large-scale financial transaction systems.

​• Supports core banking, payments, and large-scale digital platforms
• High availability and cross-region disaster recovery
• Scales to handle rapidly growing transaction volumes
• Provides a reliable data foundation for AI and analytics

​Trusted by financial institutions to run high-volume transaction systems reliably.

​Who You’ll Meet

​A curated group of leaders from banks and financial institutions, including:

​• C-suite and senior executives
• Heads of IT / CIOs and technology leaders
• Digital transformation and innovation leaders
• Heads of operations, collections, and risk
• Conversational AI and automation leads
• Product leaders responsible for customer platforms