

Shopflo × ClickPost: How to RTO Proof your D2C Brand | 26th Mar
Partner Webinar by Shopflo × ClickPost
Every D2C brand tracks RTO. Almost none of them are fixing it in the right place.
The reflex is to blame the courier, tighten the NDR process, or nudge customers post-dispatch.
Those things help at the margin.
But if your checkout is letting through low-intent orders, if your address validation is weak, if your COD mix isn't being managed the damage is already done before the shipment leaves the warehouse.
This session brings together the checkout layer and the logistics layer in one conversation.
Shopflo x ClickPost will walk you through
• Where RTO actually begins - before checkout or after dispatch
• The two biggest revenue leak points most D2C teams overlook
• How checkout decisions influence order quality and delivery success
• How brands are recovering otherwise lost orders through post-order controls
• What operators are rebuilding ahead of FY26–27 growth
Speakers
Mohit Jain | Clickpost
Siddhant Jagtap | Product Manager Shopflo
Laya Keerthi | Founder Jewellery Brand
Sharadbabu | Operator Health and Wellness Brand
Event Details
📅 Date: 26th March
⏰ Time: 12:15
⏳ Duration: 45 minutes
📍 Location: Live on Google Meet (via Luma)