LisboaUX: Designing Psychology + Conversational AI Experiences
Join us on a special Christmas edition of LisboaUX where we'll receive 2 friends from Berlin and talk about psychology applied in product design and address your favourite topic: AI, but with a twist, Shivam designs conversational AI experiences at eBay. He has a lot of golden insights to share.
In addition to the talks, we'll host intimate dinners with the speakers. As always first come, first served. We might also host a group surfing lesson that week for LisboaUX. More details will be shared soon.
We also run a job board for UX designers, if you're keeping an eye out for your next role, check it out: https://cherrydock.com
About the Talks
"Designing Psychology: Nudges, Defaults, Social Proof and Framing" — Tamir Bar-Niv
Everyone is worried about AI slop. But the choices that shape what people do on our screens are still mostly made by humans.
A default nobody questioned, a pre-ticked box, an "only 2 left" banner copied from the last project. It looks like human slop, but it is nudging, and it steers people whether we meant it or not. In this talk I go back to the basics of digital nudging, from System 1 and System 2 to defaults, social proof and framing, and to what the evidence says about which nudges actually work. Then we turn to the careless choice architecture people ship every day, and how it quietly steers users. You'll leave with a simple check to run on a nudge before you ship it. Is it transparent, can people opt out, and is it in their best interest?
"Designing Conversational AI Experiences?" — Shivam Sunderam (AI Designer at eBay)
Conversational AI is becoming a new interaction paradigm, but designing a useful experience takes more than simply introducing a chat interface. In this talk, I'll share five practical lessons from my experience designing AI-powered experiences across search, assistants, and conversational interfaces. We'll follow the user journey, from identifying the right problem and surfacing assistance in the right context, to helping users express their needs, designing responses that are easy to understand and act on, and creating experiences that adapt over time. Through practical examples and design explorations, I'll discuss the interaction patterns, design decisions, and trade-offs that make conversational AI experiences genuinely useful, and what designers should consider as AI becomes a more integral part of digital products.
JOIN OUR DINNER WITH THE SPEAKERS
In addition to our talks, you can also sign up for the dinners that will take place afterwards. We are partnering with multiple restaurants across town and booking tables where you'll get to meet other 5 people after the talks.
This is a way to know the speakers, our team and other designers, and have more meaningful conversations that go beyond design and research.
AGENDA
18:00 - Doors open: registration. Snacks & Board games.
18:30 - Why good teams ship things nobody needs — Tamir Bar-Niv
19:00 - Designing Conversational AI Experiences — Shivam Sunderam
20:30 - Dinner with the Speakers (requires Sign-up). You'll be matched with 5 other people and go to a local restaurant.
Thank you Cherrydock and RoundTwenty for sponsoring our community 💙