

Hacking the Hacker: Emotion in Ransomware Negotiations
Ransomware negotiations aren’t driven by logic alone - they’re driven by emotion.
Every message from an attacker contains psychological signals like pressure, confidence, frustration, fear, and urgency. Learning to recognize those signals can change how a negotiation unfolds.
In this SC Skills Stream, Tim Pappa, a former FBI profiler and certified expert in online influence, shows how emotions and affect shape decision-making in digital communications.
Using a real ransomware negotiation examples, you’ll learn how to analyze emotional cues and apply behavior-based strategies to influence attacker responses.
This live session delivers a practical, psychology-driven approach to ransomware response - helping security and incident response teams engage with intention, not instinct.
Meet us in live chat and bring your questions for the Q&A session at the end!
Register now and get a calendar invite sent to let you know when we go live.