eChai: The AI Shift — Reinventing CX & GTM
About the Event
Join us for an evening of high-signal conversations with industry leaders, founders, and operators shaping the future of customer experience and go-to-market strategies in the age of AI.
This two-panel event brings together influential voices from global tech companies and fast-growing startups to share real-world insights, strategies, and stories on how AI is transforming both customer journeys and market execution.
📅 Agenda: What You’ll Experience
6:00 – 6:30 PM | Chai & Conversations
Welcome reception with light bites, casual networking, and curated intros.
6:30 – 7:20 PM | Panel Discussion 1: “AI x CX"
Featuring leaders from Zoom, Infor, Workato and Writer this discussion will explore how AI is reimagining customer interactions, support, and engagement — from predictive service to hyper-personalized experiences.
7:30 – 8:20 PM | Panel Discussion 2: AI x Marketing
Hear from two AI-first founders whose companies are redefining product marketing. We’ll dig into how AI is enhancing market research, messaging, personalization, and campaign velocity — and what’s next for growth teams.
8:20 – 9:00 PM | Open Networking
Unstructured time to meet fellow builders, operators, and leaders working on AI and CX at scale.
Why Attend?
Hear candid, insight-rich exchanges from leaders building and deploying AI at scale.
Learn how AI is impacting both customer experience and go-to-market strategies.
Meet peers, operators, and innovators driving real-world change.
Curated by: Khyati Brahmbhatt (eChai Ventures)
Presented in partnership with: Zoom Developers