The Enterprise AI Transformation Playbook

​Most people know Zapier as an automation platform. But they also run a selective program where they partner hands-on with a handful of enterprise companies to drive AI transformation at scale.

​Philip Lakin, Head of Enterprise Innovation at Zapier, runs this program. Now he's walking through the playbook live with Jan from 9x.

​You'll learn:

• ​Why AI transformation isn't just about tool rollouts.

• ​The bootcamp format that everyone goes through, from intern to CEO.

• ​How to spot broken processes and surface opportunities early.

• ​How to ensure "Builder Champions" emerge naturally.

• ​The mechanism that enables scale without blocking progress.

• ​The metrics that actually matter

​Phil will walk through each section of the playbook with real examples from enterprise implementations. We'll go deep on what works and why.

​This is a 60-minute session with time for Q&A.