Council Collab: The 3 Bombs in AI Implementation and How to Avoid Them
Your AI pilot is working. The business case looks promising. Leadership wants to move forward.
Then someone drops one of three words into the conversation:
Privacy. Cybersecurity. Hallucinations.
Suddenly, momentum disappears.
These are real risks—but when they surface late or without a clear path to resolution, they can derail promising AI initiatives.
In this interactive Council Collab, retail executives will have a candid conversation about three of the toughest challenges in moving AI from experiment to production:
Privacy: What happens when AI touches customer, employee, or proprietary data?
Cybersecurity: Where can AI introduce new vulnerabilities across systems, data, and vendors?
Hallucinations: How do you manage the risk of AI confidently getting something wrong?
We’ll explore when Privacy, Security, Legal, IT, and business leaders should enter the process, what questions teams should answer before seeking approval, and how to distinguish a true red flag from a manageable implementation risk.
Panelists:
Moderator: Sharat Dwibhasi, Associate Director, Marketing AI Strategy & Transformation at Chewy
Milagros Talabucon, Global Chief Technology Officer, Garan Incorporated (wholly owned subsidiary of Berkshire Hathaway)
Maya Hamilton, Vice President - AI Practice Lead, Sophelle
Jay Gyuricza, VP, Client Experience, Stable Kernel
This isn’t another conversation about why retailers should use AI. It’s about what can stop AI initiatives from reaching production—and how teams can prepare before those issues become roadblocks.
Bring your experiences, your questions, and your AI skeptics.
Because the worst time to discover one of these three bombs is after you’ve already started the countdown.