Denver French Tech TALK

​Join us for a talk about Chatbots and AI agents, and you can use them to deliver better customer experiences.

​This session will be led by Elina Roetnyck, who is a global customer operations leader with 12+ years of experience scaling support for high-growth tech startups, including BlaBlaCar and YC-backed Extern.

​Most companies have experimented with chatbots. But few have AI systems that actively solve problems, orchestrate workflows, and improve customer outcomes.

​The session will explore how startups and small businesses can start with basic automation and then move toward agentic AI systems that drive satisfaction, retention, and operational efficiency.

​Participants will learn:

​• The difference between chatbot automation and agentic AI systems

​• Where AI has the highest impact on customer experience

​• How to design AI workflows that augment teams instead of replacing them

​• A practical roadmap for implementing AI in a startup environment

​Ideal for founders, operators, and leaders seeking practical AI adoption strategies.