The Blueprint for scaling AI support: live in Amsterdam
AI is transforming customer experience at an unprecedented pace. The AI Agent Blueprint reveals how leaders across customer service, CX, and AI transformation are deploying AI fast, scaling confidently, and achieving measurable business impact.
Join fellow customer service leaders in Amsterdam on November 25th for an evening of conversation, connection, and inspiration.
You’ll hear from industry leaders who are transforming customer experience with generative AI - plus enjoy drinks, canapés, and plenty of time to network.
What to Expect:
The key steps to scaling your AI Agent: How to sustain and expand the value of your AI Agent, avoid the plateau, and re-wire your support organisation around AI.
Design the ideal customer journey: Find the right balance between AI automation and human support to exceed customer expectations.
Real-world success stories: Hear firsthand how leading companies are shaping AI-powered customer journeys
Our latest product updates as we move into 2026!
Drinks, networking & live Q&A: Connect with peers, get your questions answered, and enjoy a relaxed evening with great food and drinks.
Speakers:
Declan Ivory, VP of Customer Support, Intercom, building Fin
Kelly Thoma, Head of Booking Operations & Support at HousingAnywhere.com
JJ Denton, Sr. Technical Support Team Lead (Global) at DataSnipper
Bob Gerrmann, AI Business Operations specialist at Road
Don’t miss your chance to stay ahead of the curve- walk away with practical strategies and new connections to power your AI journey.