Fashion & Beauty Reimagined: Scaling Human Influence Through AI Ecosystems
Fashion and beauty brands are investing in AI, yet few are seeing it translate into a better customer experience (CX) on the retail floor. Why? Because tools don't drive emotional continuity; people do.
Join Dr. Yi Zhang and Frank Frausto Jr. on Thursday 2/19 as we deep-dive into the fashion and beauty’s industry trends and AI use cases, shifting from generational shopping behaviors to how customer service teams deliver emotional continuity. We will unpack what matters most for CEOs, CMOs, CTOs, CX Leads, and Heads of Brand to approach AI in a way that amplifies business results.
We will unpack:
Beyond the Bot: How to scale human influence and emotional continuity in a digital-first world.
The Adoption Gap: Why low trust and "shadow workarounds" are killing your AI ROI.
The Executive Blueprint: What executive leaders must do to reframe AI as a human capability challenge, instead of just a tech stack update.
Stop romanticizing the silver bullet. Start amplifying your business results.