

Voice AI Agents for Customer Service
Delivering fast, high-quality customer support is more important than ever, and deploying voice agents is quickly becoming the next major leap forward.
Join Rime, Daily/Pipecat, and AssemblyAI for an in-depth session on how modern AI voice agents are transforming customer service operations.
Speakers:
Lily Clifford, Rime, CEO & Cofounder
Kwindla Hultman Kramer, Daily/Pipecat, CEO & Cofounder
We’ll unpack the challenges, nuances, and best techniques required to achieve highly accurate pronunciation, robust speech recognition, and low-latency LLM and voice orchestration, all critical to reducing wait times, improving resolution rates, and delivering more personalized customer experiences at scale.
We're hosting at SVB and will have food and drinks!
Agenda:
6:00-6:45 pm – Doors Open - Networking + Happy Hour
6:45-7:15 pm – Fireside Chat + Q&A
7:15-8:30 pm – Continued Networking
Looking forward to the 9th!