Great CX in a World of AI
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Past Event
About Event
As AI becomes a bigger part of how brands operate, customer experience is what truly sets the best companies apart. Join us for an interactive lunch discussion on how to deliver standout CX while leveraging AI in smart, human-centered ways.
Hear from leaders at Baltic Born and PURA as they share how they’re balancing automation with authenticity and enhancing meaningful customer relationships. We’ll dig into what great CX looks like today and what customers still expect from brands.
Lunch will be provided, and the conversation will be practical, candid, and designed for operators who care deeply about their customers.
This session will leave you with fresh perspectives and real-world takeaways. Don't miss out!