

Building Fintechs with World-Class Customer Experiences w/ Intercom, Better Tomorrow Ventures, Mercury
The founding partners of Better Tomorrow Ventures (Sheel Mohnot and Jake Gibson) and Mercury's head of CX (Ben Hirsch) will join Intercom's VP of Customer Success (Junan Pang) to chat candidly about how today's strongest fintech companies share one thing in common: world-class customer experiences.
They'll share insights on how the best founders keep their customers happy, as well as learnings from how leading fintechs think about scaling customer experience across all stages of company building.
Speakers:
Sheet Mohnot, Founding Partner, Better Tomorrow Ventures
Jake Gibson, Founding Partner, Better Tomorrow Ventures
Ben Hirsch, Head of Customer Success, Mercury
Moderated by Junan Pang, VP Customer Success, Intercom
Agenda:
6:00 pm - Doors, snacks, drinks and mingle
6:30 pm - Panel chat
7:00 pm - Q&A
7:30 pm - Happy hour
About the hosts
Intercom is the AI customer service company. Customer service and support teams at more than 25,000 businesses use Intercom's complete customer service solution every day to drive faster growth through better relationships.
Get one year of Intercom + Fin, the #1 AI Agent for customer service, for free.
Better Tomorrow Ventures|Financial technology will create a better tomorrow. BTV is building and investing to create that future.