​How Firms Can De-Escalate Rising Expenses

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​About the Event

​Law firms are losing 15–25% of potential revenue—not because of rates or demand, but because of breakdowns in the billing and collections process. In this Coffee Break session with Mattern and Zebraworks, we’ll take a practical look at where revenue leakage actually occurs and why most efforts to fix it fall short, and touch upon how firms can keep expenses in check. The reality: Law firms don’t have a revenue problem. They have a conversion problem.

​In this session, we’ll cover:

• ​Where firms lose revenue between WIP, billing, and collections

• ​How firms are using AI to reduce lockup and improve realization

• ​Why adding staff hasn’t solved the problem

• ​How manual exceptions slow the billing and collections cycle

• ​Leveraging strategic exceptions to pull cash forward

• ​How leading firms are improving billing velocity and collection outcomes

• ​What a modern, connected invoices-to-cash workflow actually looks like

• ​How firms can keep rising expenses in check and in most cases, lower them.