​You know that AI summary you get after every meeting? It might just be worthless.

​Because too many retention risks, revenue expansion opportunities and new use cases never come up in the conversation.

​So they won't show up in your AI summary.

​That means "green" customers churn unexpectedly, revenues stay flat and customers can't define the value your solution delivers.

​I don't want you to ever have another "below the line" customer convo again where too much gets left unsaid.

​And that's why I'm offering this free webinar on Friday, March 20, 2026.

​I'm going to share with you the ultimate Human-AI power combo:

• ​Your Human Curiosity - Asking disruptive questions that get customers to share their truth; and

• ​AI's Powerful Listening/Thinking Ability - Using strategic prompts will help you isolate the truth, connect the value dots and apply critical thinking to find hidden risks and opportunities.

​Here's what I'll show you during this free webinar:

• ​A breakdown of an actual customer call to test your listening and critical thinking skills

• ​6 disruptive questions you can start asking on customer calls NOW to get customers to engage and open up like never before

• ​3 strategic "power prompts" you can use IMMEDIATELY to find hidden signals in your call transcripts

​It’s time to stop settling for basic meeting summaries and start uncovering predictive signals.

​I hope you'll join us on March 20, 2026 for this engaging session!

​About Me

​I'm Bob London, a global customer discovery and listening expert and 4X Top Customer Success Thought Leader.

​Based on my experience conducting 3,000+ discovery conversations, I created the Radically Authentic Discovery Method (RAD) - now used around the world - to help teams have more strategic, authentic customer conversations that reveal unspoken risk, pain points and revenue opportunities.