Building an AI-First Organization: Lessons from Zapier's Transformation

​In March 2023, Zapier called an internal "code red" as GPT-4 threatened to disrupt their core business. Within 18 months, they transformed from reactive to AI-first—achieving 97% employee AI adoption and building dozens of internal AI workflows.

​Join Brandon Sammut, Zapier's Chief People Officer, in conversation with Pierre-Yves Garcia from 9x for a practical session on how to drive real AI transformation in your organization.

​You'll learn:

• ​Zapier's transformation blueprint: From publishing AI use guidelines to running hackweeks and building their AI fluency framework

• ​Six success factors that scaled AI adoption from 65% to 97% of employees

• ​The critical difference between AI adoption (10% gains) and AI transformation (10x results)

• ​Ready-to-use HR workflows: See concrete examples such as employee onboarding, predictive attrition prevention and automated offboarding

• ​How to measure progress using Zapier's four-level fluency framework

​This 60-minute session is perfect for you if you're an HR leader, L&D professional, founder, or operations leader who knows AI matters but needs a proven blueprint.

​We'll reserve time for open Q&A.