SuccessHour: How to Win Big with an AI Hackathon
What if your team could turn three days into a breakthrough by building an AI agent that automates hours of work, improves accuracy, and transforms how you operate?
That’s the potential of an AI hackathon done right. With the right planning, guardrails, and leadership, even teams without coding skills can create solutions that wow the company and win top honors.
In this CxXchange SuccessHour, David Karp, CCO of DISQO, Ralphie White, VP CS of Deepgram, and Jan Young, Founder of StepUpXchange will share how leaders can:
Spark innovation and collaboration across all functions
Turn ambitious AI ideas into working prototypes in days
Build excitement and momentum for AI adoption company-wide
Whether you want to inspire your CS team or ignite innovation across your organization, you’ll leave ready to run a hackathon that delivers measurable, lasting impact.
About the speakers:
David Karp, CCO DISQO, is a seasoned leader with over 30 years of experience in post-sales leadership. He started his journey at IBM and has been driven by one mission: to transform customer relationships into powerful growth engines. At DISQO, he spearheads a dedicated team focused on delivering unmatched value that drives client success and organizational growth.
Ralphie White – VP of Customer Success at Deepgram
Ralphie White is a forward-thinking Customer Success and Revenue Leader driving post-sales growth and productivity through AI innovation. As VP of Customer Success at Deepgram, a Voice AI company, she leads initiatives that turn customer insights into strategic action. Ralphie’s work focuses on aligning cross-functional teams, operationalizing AI across the customer journey, and building scalable CS frameworks that prioritize value delivery, retention, and expansion.
Jan Young transforms CS leaders into business leaders in the age of AI. Founder of JanYoungCX and StepUpXchange, she also leads CxXchange, a global peer community. An award-winning leader and former VP for two exited startups, Jan has coached CS leaders and founders since 2016 to grow customer revenue and align go-to-market execution. With experience across Product, Marketing, Sales, and CS, her cross-disciplinary approach drives profitable, customer-led growth.
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