Beyond Search: The Discovery Layer. A Private Dinner with Depict, Underwaterpistol and Underground Ecom
Discovery isn’t just about helping customers find products anymore. It’s about starting the relationship.
In modern commerce, discovery has become the layer between brands and customers. It’s where intent is formed, confidence is built and expectations are set long before a purchase.
As discovery moves beyond search and merchandising, it starts to connect everything around it. From onsite experience, to customer support and ongoing communication, into a single, continuous customer conversation.
This dinner brings together ecommerce, CX and digital leaders to explore how that conversation is designed in practice, from intelligent onsite discovery to real-time support and messaging.
Hosted by Depict, Underwaterpistol and Underground Ecom. No presentations. No sales pitches. Just open conversation.